Privacy policy

M/s AAVIRASHOP.COM

Last Updated: 26 October 2026

M/s AAVIRASHOP.COM (“we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://aavirashop.com, place an order, contact us, or otherwise use our services.

Where required by applicable law, we will obtain consent before processing personal information. This Policy should be read alongside our Terms of Service and other applicable website policies.

1. Information We Collect

Depending on your interaction with our Website, we may collect the following information.

1.1 Personal and Contact Information

Your name, email address, phone number, billing address, shipping address, PIN code, and other details you provide when placing an order, creating an account, or contacting us.

1.2 Order and Transaction Information

Order details, products purchased, order status, delivery information, payment status, cancellation requests, returns, refunds, and relevant transaction references.

1.3 Payment Information

Payments may be processed by third-party payment providers. We do not intend to store complete payment card credentials, banking passwords, or UPI PINs on our own systems.

Payment providers may independently collect and process information necessary to complete transactions under their applicable terms and privacy policies.

1.4 Device and Usage Information

Depending on the Website’s configuration, technical information such as IP address, browser type, device information, pages visited, referring pages, timestamps, cookies, and similar usage data may be collected.

1.5 Information You Provide Voluntarily

We may collect reviews, feedback, survey responses, photographs, or other information you voluntarily submit through the Website or our communication channels.

2. How We Use Personal Information

We may use your information, as applicable, to:

  • Process, confirm, fulfil, and deliver orders.

  • Send order confirmations, invoices, delivery updates, and service-related communications.

  • Respond to enquiries, complaints, return requests, and refund requests.

  • Process and verify payments and help prevent fraud or unauthorised activity.

  • Operate, maintain, secure, and improve the Website.

  • Understand customer preferences and improve the shopping experience.

  • Send promotional communications where permitted by law and, where required, with your consent.

  • Maintain business, accounting, and tax records.

  • Comply with legal obligations and establish, exercise, or defend legal claims.

We will not knowingly use personal information for an incompatible purpose unless permitted by applicable law or supported by the required notice or consent.

3. Consent and Your Choices

3.1 Consent

Where consent is required, we will seek it through an appropriate method and explain the purpose of the processing.

3.2 Withdrawal of Consent

Where processing is based on consent, you may withdraw it through the available method or by contacting us. Withdrawal does not affect processing lawfully carried out before withdrawal and may affect services that depend on the relevant information.

3.3 Marketing Preferences

You may opt out of promotional emails or messages by using the unsubscribe option, where available, or by contacting us. We may still send necessary transactional or service-related communications.

3.4 Required Information

Certain information is necessary to process orders, arrange delivery, provide support, or meet legal obligations. If you do not provide such information, we may be unable to provide the relevant service.

4. Cookies and Similar Technologies

Our Website and enabled third-party services may use cookies, pixels, tags, and similar technologies.

These technologies may support:

  • Essential functions: Shopping cart, checkout, session management, and Website security.

  • Preferences: Remembering settings and choices.

  • Analytics: Understanding Website traffic and performance, where enabled.

  • Advertising: Measuring campaigns or displaying relevant advertisements, where enabled.

You may be able to manage cookies through your browser settings and any cookie controls provided on the Website. Disabling certain cookies may affect Website functionality.

The actual cookies and tracking technologies used depend on the active Website configuration and integrations.

5. Sharing of Personal Information

We do not sell personal information to third parties for money. We may share relevant information with the following categories of recipients when reasonably necessary.

5.1 Website Platform and Hosting Providers

Website platform and hosting providers may process information to operate the online store, maintain checkout functionality, manage orders, and support Website operations.

If our store uses Shopify, Shopify may process information under its applicable terms and privacy documentation.

5.2 Payment Providers

Payment providers may receive relevant information to authorise, process, verify, or refund payments.

5.3 Suppliers and Fulfilment Partners

Where a supplier, warehouse, dropshipping, or fulfilment partner is involved, we may share information necessary to prepare and deliver an order. Depending on the actual arrangement, this may include Wukusy or Dabster International Private Limited where either is genuinely involved in the relevant transaction or service.

5.4 Courier and Logistics Providers

We may share relevant information with courier and logistics providers to dispatch, track, and deliver orders and manage delivery-related issues.

5.5 Website Applications and Service Providers

Where enabled, we may share relevant information with providers supporting customer service, analytics, reviews, fraud prevention, communications, marketing, or other Website functions.

5.6 Legal and Business Requirements

We may disclose information where required or permitted by applicable law, a valid legal process, or a competent authority. Information may also be transferred as part of a business reorganisation or transfer, subject to applicable law.

We expect service providers receiving information on our behalf to handle it appropriately and in accordance with applicable requirements and relevant contractual arrangements.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfilment, customer support, accounting, tax compliance, fraud prevention, dispute resolution, and legal obligations.

The retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise handle it appropriately, subject to legal retention requirements and legitimate recordkeeping needs.

Some information may remain in backups or records maintained by service providers for a limited period in accordance with their retention practices and applicable law.

7. Data Security and Personal Data Breaches

We take reasonable technical, organisational, and operational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps to investigate, contain, and address it and provide notifications to affected individuals or authorities where required by applicable law.

You should contact us promptly if you believe your information has been used or accessed without authorisation.

8. Data Processing and Transfers

Personal information may be processed by our service providers in locations where they or their systems operate.

Where personal information is transferred or processed outside India, we will follow applicable Indian legal requirements and any relevant restrictions or safeguards that apply to the transfer.

9. Your Privacy Rights

Subject to applicable law and the circumstances of the request, you may have the right to:

  • Request information about the personal data we process about you.

  • Request correction or updating of inaccurate or incomplete information.

  • Request erasure of personal information where applicable.

  • Withdraw consent where processing is based on consent.

  • Raise a grievance concerning the handling of your personal information.

  • Nominate another person to exercise applicable rights in circumstances permitted by law.

Some information may need to be retained to fulfil an order, meet legal obligations, maintain required business records, or resolve a dispute.

To exercise an applicable right, please contact us using the details provided in the Contact and Grievance Redressal section below. We may request reasonable information to verify your identity before acting on a request.

10. Children’s Privacy

Our Website is not knowingly intended to collect personal information directly from children in circumstances where parental consent or other safeguards are required by law.

Where applicable law requires parental or guardian consent or additional safeguards for processing a child’s personal information, we will follow those requirements.

If you believe that a child’s personal information has been provided or processed in violation of applicable law, please contact us so that we can review the matter and take appropriate action.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, payment services, or other external platforms. Those services may operate under their own privacy policies and terms.

We do not control the independent privacy practices of third-party websites. We encourage you to review their policies before sharing personal information with them.

12. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices, Website functionality, service providers, or applicable law.

The revised version will be published on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or seek consent for material changes.

Your personal information will continue to be handled in accordance with applicable law.

13. Contact and Grievance Redressal

For privacy-related questions, requests, or complaints, please contact us using the details below.

Business Name: M/s AAVIRASHOP.COM
Privacy / Grievance Officer: SHOBHIT SHARMA
Designation: Proprietor & Grievance Officer
Email: AAVIRASHOP.COM@GMAIL.COM
Phone / WhatsApp: 9758101011
Website: https://aavirashop.com

Business Address:

Ground Floor, Shop No. GF-3,
Ansal Shivam RDC Rajnagar,
Raj Nagar Railway Crossing Flyover,
Landmark: Devika Chamber Gate,
Raj Nagar, Ghaziabad,
Uttar Pradesh – 201002, India.

Please include your name, contact details, and order number, if applicable, when submitting a privacy-related request or complaint.

We will acknowledge and address grievances within the timelines prescribed by applicable law.

If a matter remains unresolved, you may exercise any applicable rights or seek remedies available under relevant Indian laws and procedures.

End of Privacy Policy

Last Updated: 26 October 2026